Effective Date: 01/30/2025
Welcome to GigDrip.com ("Website," "we," "us," or "our"). By accessing or using our e-commerce store, you ("user," "you," or "your") agree to be bound by these Terms of Service ("Terms"). Please read these Terms carefully before using the Website. If you do not agree with any part of these Terms, you must not use our services.
1. Acceptance of Terms
By accessing or using our Website, you agree to be bound by these Terms and all applicable laws and regulations. You are responsible for ensuring that your access to the Website complies with these Terms and any applicable laws.
2. Eligibility
You must be at least 18 years of age or the legal age of majority in your jurisdiction to use our Website. By using our services, you represent that you meet these requirements.
3. Account Registration
We do not require you to create an account to make a purchase with us.
4. Products and Services
We sell a variety of products, including but not limited to apparel, accessories, and merchandise related to your interests as a professional entertainer or artist. All product descriptions, images, and specifications on the Website are for informational purposes only and are subject to change without notice. We make reasonable efforts to display products accurately but do not guarantee that colors, images, or descriptions will exactly match the actual products.
4.1 Printing Disclaimer
Our products are printed using a hybrid Direct To Film (DTF) process. Due to this method, colors may differ from what is displayed on your monitor. Additionally, color prints may feature a slight white edge. These variations are normal and not considered defects.
4.2 Product Availability
All products are subject to availability. We reserve the right to limit the quantity of products we offer or discontinue any product at any time without notice.
5. Orders and Payments
By placing an order on the Website, you agree to the pricing and payment terms set forth at the time of purchase. All orders are subject to our acceptance, and we reserve the right to refuse or cancel any order for any reason, including product availability or errors in pricing.
5.1 Payment Methods
We accept various payment methods, including major credit cards and Buy Now, Pay Later (BNPL) financing. You agree to provide accurate payment information and authorize us to charge your chosen payment method for the total amount of your order.
5.2 Order Confirmation
Once your order is placed, you will receive an email confirmation. This confirmation does not signify our acceptance of your order; we reserve the right to decline or cancel your order at any time.
5.3 Shipping and Delivery
We ship orders within six business days using standard shipping services. Shipping fees and delivery times vary based on the destination. All delivery times are estimates, and we are not liable for delays caused by shipping carriers or other circumstances beyond our control. If a product is unavailable, we will notify you and provide options, including waiting for restock or receiving a refund.
6. Return and Refund Policy
Our products are made to order, and as such, we do not accept returns or offer refunds, except in cases where items are defective or damaged upon receipt. If you receive a defective or damaged item, please contact us at cs@hiyabud.com within 7 days of receipt for assistance.
7. Intellectual Property
All content, including text, graphics, logos, images, and software, is the property of GigDrip.com or its licensors and is protected by intellectual property laws. You are not permitted to use, reproduce, distribute, or modify any content without our written consent.
8. User Content
If you submit any content to the Website, including reviews, comments, or other materials ("User Content"), you retain ownership of your User Content but grant us a non-exclusive, royalty-free, worldwide license to use, modify, and display your User Content for the purpose of operating and promoting our Website.
8.1 Prohibited Content
You agree not to post any content that:
- Is illegal, defamatory, obscene, or otherwise inappropriate.
- Violates any third-party rights.
- Contains harmful code, such as viruses or malware.
We reserve the right to remove any User Content that violates these Terms.
9. Privacy Policy
Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
10. Limitation of Liability
To the fullest extent permitted by law, GigDrip.com and its affiliates, officers, directors, employees, and agents will not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the Website or any products purchased through the Website.
11. Disclaimer of Warranties
Our Website and products are provided on an "as-is" and "as-available" basis without warranties of any kind, either express or implied. We do not warrant that the Website will be uninterrupted or error-free.
12. Indemnification
You agree to indemnify, defend, and hold harmless GigDrip.com and its affiliates from any claims, liabilities, damages, or expenses arising out of your violation of these Terms or your use of the Website.
13. Modifications to the Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Website. Your continued use of the Website following any changes constitutes your acceptance of the revised Terms.
14. Dispute Resolution
Before initiating any legal action, both parties agree to attempt to resolve disputes through good faith negotiation or mediation.
15. Governing Law
These Terms are governed by and construed in accordance with the laws of the state of Indiana, without regard to its conflict of law principles. Any disputes arising out of these Terms or your use of the Website will be subject to the exclusive jurisdiction of the courts located in Daviess County, Indiana.
16. Contact Information
If you have any questions about these Terms, please contact us at cs@hiyabud.com.
17. Customization Detail
With our Ai Toon Tags, each label is custom-made to reflect your child's personality. To create the most accurate and personalized character, we rely solely on the information you provide after your order — either through description or photo.
Please read the following carefully:
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Proofs are not sent before production. Our artists begin work based only on the information you submit in your post-purchase details email.
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If a photo or thorough description is not provided, we will use our best judgment to create a fun and friendly design using whatever details we have.
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Missing details — such as hair length, hair color, skin tone, glasses style, or other personal features — may result in a more generic character.
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Customizations cannot be redone, revised, or refunded once your tag is created unless there was an error on our part.
We strongly encourage you to provide as much detail as possible (or send a photo) to help us bring your Ai Toon Tag to life !